• Job Location : Nkwatia/Kwahu
• Employment Type : Fixed Term ( Renewable)
• Job Title:   Human Resources & Administrative Manager
• Report To:  Assistant General Manager & Business Manager
• Liaising  With:   ALL Heads of Departments

RESPONSIBILITIES:

• To ensure that all HR strategies, systems and processes within all departments  are effectively and efficiently managed to support the achievement of business goals and objectives.
• Generally, to carry out directives and decisions of the Assistant General Manager /Management of the Organization.

MAIN DUTIES

• Provides guidance to the business and manage all HR interventions and programs (ie recruitment, HR planning, Employee Relations and Performance Management and other change management interventions) across all departments.
• Communicates and interpret all policy changes to all Heads of Departments

Human Resources Management  

• Communicate and provide input to the review of HR policies
•  Communicate policy changes as they occur
•  Assist in the development of HR plans and budgets and oversee its administration
•  Manage all change programs and other HR related projects

Recruitment/Selection/ Resourcing

• Manage all HR planning tasks within the various operating departments
• Administer internal manpower movements and separations.  Maintains all company’s staff list and organization charts on current basis, ensuring that all updates reflect changes effected in the organizations
• Assess the need for recruitment of staff and resource allocations in respective operating departments & companies
•  Oversee and manage succession and retention plan for the respective operating departments
• Administer the selection process efficiently and in a timely manner.

 Performance Management

• Guide Company Managers to deliver a robust performance management process.
• Ensure the process is delivered against the annual performance cycle.

Benefits and Compensation/HR Services

•  Interpret and assist in the maintenance of the company’s Benefits and Compensation policies and guidelines across all organizations
• Direct and ensure that employee services are administered promptly and to the highest level of customer service.
• Ensure that record keeping processes and systems (i.e employee data etc.) are in compliance with Regulatory and other legal requirements

Employee Engagement

• Direct and manage all Employee Relations functions (i.e employee consultation and employee communication to foster a harmonious relationship between management and staff of the Hotel.
• Ensure regular surveys are administered to employees to measure employee engagement and appropriate action plans are in place to manage issues that are raised in the surveys.

Reporting/ Management:

•  Provides monthly reports on key HR programs and functions
• Reports on HR standards and best practices
• Acts as HR quality controller and maintain HR standards and best practice within the Hotel.

Relationship Management

• Ensures effective and timely resolution and management of employee related issues and concerns.
• Communicate with staff to give advice and guidance on HR related queries/issues

Talent Management and Development

• Communicates the agreed talent framework to the relevant businesses.
• Leads the identification of talented individuals and inputs into the succession planning process.
• Ensures identified talent have clear development plans in place and retention plans are in place where appropriate.

OTHER DUTIES

• Working closely with various organizations, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
• Promoting equality and diversity as part of the culture of the organization;
• Liaising with a wide range of people involved in policy areas such as staff performance and health and safety;
• Recruiting staff – this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;
• Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
• Preparing staff handbooks;
• Advising on pay and other remuneration issues, including promotion and benefits;
• Undertaking regular salary reviews;
• Administering payroll and maintaining employee records;
• Interpreting and advising on employment law;
• Dealing with grievances and implementing disciplinary procedures;
• Developing with line managers HR planning strategies which consider immediate and long-term staff requirements;
• Planning, and sometimes delivering, training – including inductions for new staff;
• Analyzing training needs in conjunction with departmental managers/company
• Any other task as may be directed by Assistant General Manager & Business Developer/Management

Required Skills or Experience

• Proven working experience as HR Manager or Other HR Executive
• People oriented and results driven
• Demonstrable experience with human resources metrics
• Knowledge of HR systems and databases
• Ability to develop strategies along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the Hotel
• In-depth knowledge of labor law and HR best practices
• Minimum of MBA / Master’s Degree in Human Resource Management, Industrial Psychology or any related field
• Must have minimum of 6-10years’ working experience