Retail Store Manager

at eOutsource Ghana
Location Accra, Ghana
Date Posted June 23, 2020
Category Business Development
Sales and Marketing
Job Type Full-time
Currency GHS

Description

Responsibilities

  • Manage staff for performance and results
  • Demonstrate leadership techniques that constantly recognize and encourage positive work of employees by sharing knowledge and insight in a meaningful and supportive manner (tell them), demonstrating methods (show them) and coaching them, and observing and following-up on needed improvements (have them show you).
  • Respect and utilize each employee’s experience, talent, and creativity
  • Responsible to make sure every shopper in the store receives outstanding service, finds a friendly environment and is communicated with properly and effectively so they become buyers and repeat customers and feel they are treated like a guest.

Requirements

  • Extensive knowledge of retail business, products, and customers.
  • Demonstrated ability to exceed sales performance standards.
  • Excellent interpersonal, verbal and written communications skills required. Must be able to effectively communicate, delegate, motivate, coach, teach and direct people as they work.
  • Must be able to identify skills in people and match to the best job, setting goals and performance standards and providing constant follow-up.
  • Proven organizational ability required along with ability to multi-task in a high-pressure, fast-paced environment.
  • Proven ability to apply sales techniques and processes and use them adeptly with a wide variety of customers.
  • Thorough knowledge of merchandizing, workplace safety, and loss control is necessary.
  • Working knowledge of personnel supervisory techniques is required, including coaching and discipline, and leadership techniques
  • Typically the minimum qualifications would be Bachelor's degree in related discipline or equivalent experience required and three+ years  retail management experience.

Applying Instructions

Interested and qualified candidates should forward their CV to: gh@eoutsource.net using the position as subject of email.

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